Return Policy

How will I be refunded for my return?

Within 90 Days of Purchase:
Merchandise may be refunded in the original form and amount of payment for the returned merchandise. Refunds for returns made in-store typically process back to the original form of payment within 3-5 business days. If the store associate is not provided or able to locate proof of purchase and/or your order number contains all numbers and no letters the store will need to send your return back to the distribution center on your behalf. Please allow 14 business days for us to receive and process your return, then an additional 3-5 business days to receive your refund. Original shipping and handling fees are not refundable.

After 90 Days of Purchase:
Merchandise may be refunded in the form of a merchandise card. Gift returns and purchases made with a gift card will be refunded in the form of a Merchandise Card. Original shipping and handling fees are not refundable.

NOTE: Offers are subject to adjustment due to returns. All applicable promotions, discounts, offers, free items (as part of a qualifying purchase) and coupons granted at the time of purchase will be prorated and applied to the amount of refund of credit.

 

*Refunds and Exchanges: Our orders are 100% customer satisfaction guaranteed. We will either refund or replace products if a customer is not satisfied with a purchase. We reserve the right to require you to return any products you have purchased prior to refunding or exchanging your order. 

 

Does Posh Victorias offer Free Shipping & Returns?

FREE SHIPPING:

  • Merchandise total must be $100 or more after any rewards (e.g., Cardmember Rewards, Birthday Rewards, Reward Cards, etc.), offers, or promotions are applied. Shipping & Handling, taxes, gift cards, gift wrap & kits do not qualify towards the minimum purchase.
  • *Outside of the United States? Purchase requirements may vary by country

FREE RETURNS:
We are currently offering Free Returns for online purchases when using our Free Return Label - valid for orders shipped within the United States only.